3 Roads to Network Segmentation
In this article, we’ll delve into the successful strategies we've employed with our clients, explore why network segmentation is crucial, and review the solutions that have proven effective in various environments. Let's get started by understanding what network segmentation is and why it's...
The Reality of Mitel’s End-of-Life Timeline for ShoreTel/MiVoice Connect
Mitel's announcement regarding the End-of-Life (EOL) of the ShoreTel/MiVoice Connect (premise PBX) is now widely known. In this announcement, Mitel stated that these systems will be supported through 2029, a statement that has caused confusion among many ShoreTel Administrators and business owners...
Humanity Meets Technology - CCaaS Solutions Elevating Customer Experiences
In a world where 80% of consumers anticipated improved customer service during the pandemic, the quest for a more human touch in customer interactions has never been more critical. As businesses race to meet these evolving expectations, the focus often shifts heavily towards digital transformation,...
INTERNET DOWN! 10 True Stories of Internet Outages in 2023 (part 3 of 3)
In this final blog post of our series on the crazy ways businesses in 2023 have lost internet (and what to do to help safeguard yourself), we'll delve into some truly unexpected scenarios with reasons ranging from Taiwanize ships to angry beavers, and explore how investing in SD-WAN can ensure...
INTERNET DOWN! 10 True Stories of Internet Outages in 2023 (part 2 of 3)
Welcome back to part 2 of our blog series on real-life scenarios where organizations faced unexpected internet outages. In our previous post, we shared some humorous and frustrating stories, including an RV fire and a tractor-trailer accident causing internet outages. But as IT administrators, we...
The service is outstanding. Whenever I have an issue, concern or just need to discuss technology, the response is always timely and meets or exceeds expectations. I grew up in the same Telephony-based world as the Matrix folks and knew based on my experience that they would be a partner I not only could depend on but that they had my back around every technology turn. I have never been disappointed by my choice and the Trail Blazers organization has benefited from their commitment to excellence.
Matrix Networks is an amazing company to work with. I've had the pleasure to work with them on two major projects. I continue to work with them for two main reasons; their in-depth knowledge of connectivity and voice options and services, but mostly because of their integrity.
Their attention to detail and really finding out how our company operates speaks volumes to how they treat their clients. It saved a lot of time during meetings to have Matrix Networks participate and assist during the implementation of RingCentral. They completely understand our company and know the RingCentral solution inside and out, which helped bridge any gaps in communication that we would have seen otherwise. They understood our goals and are dedicated to helping us achieve them.
