In 2017 Mitel purchased ShoreTel in an all-cash deal worth $430 Million. Nearly 9 months later and seemingly just as the dust has settled from the ShoreTel acquisition, Mitel enters into a definitive arrangement to be acquired by affiliates of Searchlight Capital Partners for $2.0 Billion! What does this mean for Mitel customers? What does this mean for ShoreTel customers and the Partner Community as a whole? This article explains.

Launching a new phone system for your organization is not a simple project and while there is no way to ensure no problems will arise, there are several ways to improve the likelihood of success. With over 30 years of experience, Matrix Networks has learned a thing or two about business telephone deployments. Here are 5 tips for a successful new phone system launch and 5 mistakes to avoid during the process:

The task of selecting a communication solution for your business can be quite daunting. With over 40 vendors in the industry today, it is easy to get confused and overwhelmed. But no matter where you are on your exploration of implementing a new phone system for your organization, it is important to start with the basics and identify what type of system is right for you. Outlined below is a brief explanation of what the basic types of phone systems are and why someone might consider one over the other.