L.I.S.A. - Live Interactive Scheduling Agent

L.I.S.A. for | Healthcare Organization

In today's dynamic healthcare landscape, patient engagement and seamless appointment management are paramount. Enter LISA, our state-of-the-art Live Interactive Scheduling Agent. Developed by Matrix Networks, LISA has been customized exclusively for the healthcare sector. Seamlessly integrating with Electronic Health Records (E.H.R.), LISA streamlines appointment processes from booking to cancellation using advanced natural language processing. With LISA, patients are empowered to take control of their healthcare journey, ensuring more productive interactions, reduced wait times, and fewer missed appointments. Witness a future where technology and healthcare converge, offering a smoother, more efficient experience for both providers and patients. Join us in transforming patient engagement — experience the LISA difference today.

L.I.S.A. for | Automotive Industry

The automotive sector faces intense competition, no matter the region. Amidst this, consistent customer experiences are hampered by constant staffing challenges and the stark reality that over 30% of service department inquiries remain unanswered. Enter LISA, the groundbreaking solution designed to set your automotive business apart. LISA empowers customers with smart voice and SMS interactions, ensuring they get immediate responses and streamlined scheduling without detours. Unlike basic web portals that often lead to dead-ends, LISA provides a comprehensive engagement avenue, always coupled with the option to connect with a real individual for more intricate concerns. And the best part? This all happens without sidetracking your Business Development Center (BDC) and Service Advisors from their primary tasks. Designed for the mobile-first world, LISA ensures your customers reach out and receive the top-tier service they deserve, right from their chosen device.

L.I.S.A. | Universal Intelligence (all Industries)

Every industry, regardless of its unique challenges, shares a common need: clear, efficient, and responsive customer interactions. From voice-guided dialogues to SMS exchanges, LISA simplifies appointment scheduling, timely reminders, and general customer touchpoints. Rather than just a tool, LISA represents a philosophy of engagement, ensuring customers always have an avenue to genuine human interaction when needed. By enhancing communication without overburdening your team, LISA is a versatile solution tailored for businesses in any industry. With LISA, elevate every interaction, no matter where your business stands in the industry spectrum.

Learn more about LISA

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Why Partner with Matrix Networks?

Matrix Networks, with its expertise since 1984, is more than just a voice solutions provider. We're pioneers in integrating advanced tools like LISA with major contact center solutions. LISA isn't just a tool; it's an experience, backed by our deep-rooted knowledge in design and implementation. Choose Matrix Networks and let LISA elevate your customer interactions effortlessly.

Matrix Networks' attention to detail and really finding out how our company operates speaks volumes to how they treat their clients. It saved a lot of time during meetings having Matrix participate and assist during our implementation. They completely understand our company and know our solution. This helped bridge any gaps in communication that we would have seen otherwise. They understood our goals and are dedicated to help us achieve them.

- VP SolveOne, LLC