Matrix Networks is dedicated to delivering the best ShoreTel support experience possible. Our team of certified Mitel Technicians and experienced Account Executives are here to support your ShoreTel system, whether you have one location or branch offices around the globe. Listed below are the key advantages you receive as a client of Matrix Networks.
24/7/365 Telephone Support
Testing of Software to Ensure Successful Upgrades
Unlimited Remote Troubleshooting
Unlimited Remote Training and Webinar Access
Proactive Monitoring
Priority Dispatch
Access to Emergency Inventory
Remote System Upgrades
On-going education and training is a critical role that your ShoreTel Partner should play in your organization's growth strategy. This is the reason we offer free training on all ShoreTel Support plans. At Matrix Networks, the goal is to educate our clients. By doing, we empower our clients to be more proficient administrators with happier end-users.
Basic & Advanced Administrative Training
On-Demand Remote Training
On-Premise Training Available
Access to Partner Assets
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